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Child Protective Services (CPS)

(Program)

Receives and investigates reports of alleged abuse and/or neglect of children under 18 years of age. Provides referrals and/or monitor services as needed and petitions Family Court on behalf of children in need of protection.

Eligibility: Individuals needing to report child abuse/neglect

Application Process: Call to report concerns

Required Documentation: None

Fees: None

Onondaga County

Map and Directions

Onondaga County Department of Children and Family Services
(Agency)

421 Montgomery Street
Syracuse NY 13202

Website: www.ongov.net/cfs

Hours: Monday - Friday, 8:30 AM - 4:30 PM

Disabled: Fully Accessible

Contact

Mandated Reporter Hotline: 800-635-1522

24 Hour Local Abuse Reporting Hotline: 315-422-9701

24 Hour NYS Child Abuse Hotline: 800-342-3720

24 Hour National Child Abuse Hotline: 800-422-4453

24 Hour National Center for Missing & Exploited Children: 800-843-5678

Business Line: 315-435-2884 (Administrative)

Website: www.ongov.net/cfs/childwelfare. html


421 Montgomery Street
Syracuse NY 13202

Hours

Administrative hours: Monday - Friday, 8:30 AM - 4:30 PM
Services provided via Hotline 24 Hours / 7 Days

Staff

Jennifer Parmalee
Deputy Commissioner
[email protected]
315-435-2884

Amy Cunningham
Commissioner
[email protected]
315-435-2884

Disabilities Access

Fully Accessible

Languages

Spanish, English

This program is offered at this site:

Civic Center Location

Main Address:

421 Montgomery Street

Syracuse NY 13202

24 Hour Child Abuse Reporting Hotline:
Toll-Free:
800-342-3720 (24 Hour Child Abuse Reporting Line)
Business Line:

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United Way

United Way of Central New York
United Way of Greater Oswego County
United Way of Northern New York, Inc.


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