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Adult Case Management


Provides case management services for individuals with a mental illness to assist them in accessing medical, social, psychosocial, educational, financial, and other services.

Eligibility: Jefferson and Lewis county residents with a serious mental illness

Application Process: Call for information and services

Required Documentation: Documentation of psychiatric diagnosis

Fees: None

Jefferson and Lewis counties

Map and Directions

Transitional Living Services of Northern New York (TLSNNY)

482 Black River Parkway
Watertown NY 13601

Website: www.tlsnny.com

Hours: Monday - Wednesday, 8 AM - 6:30 PM; Thursday and Friday, 8 AM - 4:30 PM

Disabled: Fully Accessible


Fax: 315-785-8628

Business Line: 315-782-1777

Email: [email protected]

Website: www.tlsnny.com

482 Black River Parkway
Watertown NY 13601


Monday - Wednesday, 8 AM - 6:30 PM
Thursday and Friday, 8 AM - 4:30 PM


Susan Flynn
Director of Operations, Adult Services

Disabilities Access

Fully Accessible

This program is offered at this site:

Administrative Office/Watertown Clinic

Main Address:

482 Black River Parkway

Watertown NY 13601

Business Line:

Contact Community Services answers the 211CNY phone line
211CNY is answered by:
United Way

United Way of Central New York
United Way of Greater Oswego County
United Way of Northern New York, Inc.

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