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Call 211 or 1-844-245-1922
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2-1-1 CNY


Provides comprehensive information and referral for human services in the Central and Northern New York area including Jefferson, Lewis, Onondaga, Oswego, and Saint Lawrence counties.

Information and referral is available 24 hours / 7 days by phone or online at www.211cny.com.

Information specifically for individuals with developmental disabilities is also available at www.211cnydisability.com.

Eligibility: Information available for services within Jefferson, Lewis, Onondaga, Oswego, and Saint Lawrence counties

Application Process: Call or go online for information or a referral

Required Documentation: None

Fees: None

Jefferson, Lewis, Onondaga, Oswego, and Saint Lawrence counties

Contact Community Services

Website: www.contactsyracuse.org

Hours: Administrative hours: Monday - Friday, 8:30 AM - 4:30 PM Phone services available 24 Hours / 7 Days

Disabled: Fully Accessible


Toll-Free: 844-245-1922

Business Line: 2-1-1

Email: [email protected]

Website: www.211cny.com


24 Hours / 7 Days


Katie White
Program Manager 211
[email protected]
315-251-1400 x147

Disabilities Access

Not applicable; services provided off-site

Contact Community Services answers the 211CNY phone line
211CNY is answered by:
United Way

United Way of Central New York
United Way of Greater Oswego County
United Way of Northern New York, Inc.

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