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New York State Office of Alcoholism and Substance Abuse Services (OASAS), Central Region


Oversees addiction prevention, treatment, and recovery services in the OASAS Central Region, consisting of 17 counties.

Eligibility: New York State residents

Required Documentation: None

Fees: None

Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego, Saint Lawrence, Senaca, Tioga, and Tomkins counties


Addictions Helpline (HOPEline): 877-846-7369

Substance Abuse Information Line: 800-522-5353

CHAMP Helpline (Insurance Obstacles): 888-614-5400

Fax: 315-428-4518

Business Line: 315-428-4113

Email: [email protected]

333 East Washington Street
Room 546
Syracuse NY 13202


Administrative hours: Monday - Friday, 8:30 AM - 4:30 PM

For immediate assistance to find treatment, contact the HOPEline at 877-846-7369 or text HOPENY (467369) 24 Hours / 7 Days

For assistance related to insurance obstacles, contact the CHAMP helpline at 888-614-5400, Monday - Friday, 9 AM - 4 PM, or email [email protected]


Alexandrina MacPherson
Program Manager
[email protected]

David Morgan
[email protected]

Disabilities Access

Fully Accessible

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United Way of Central New York
United Way of Greater Oswego County
United Way of Northern New York, Inc.

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