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Personalized Recovery Oriented Services (PROS)


A comprehensive, recovery-oriented program for individuals who are ready to overcome personal and social barriers that are often associated with severe mental health conditions. Services include:

Community Rehabilitation and Support Services: designed to engage and assist people in managing illness as well as restoring and increasing skills and supports that promote successful community living.

Intensive Rehabilitation: customized rehabilitation and support services that assist individuals in attaining specific goals, as well as targeted interventions that help reduce risks, involvement in the criminal justice system, loss of housing, or loss of a valued life role.

Ongoing Rehabilitation and Support: offering support and mental health treatment for employed individuals working in the community at least 10 hours per week.

Mental Health Treatment: A recovery–focused approach providing services to help stabilize, alleviate and control psychiatric symptoms.

Eligibility: Adults ages 18 years and older with a severe mental health condition

Application Process: Appointment required; call for information

Required Documentation: Call for required documentation

Fees: Primarily a Medicaid reimbursed program; additional funding sources from State and Medicare, call for details

Onondaga County

Map and Directions

Saint Joseph's Health

301 Prospect Avenue
Syracuse NY 13203

Website: www.sjhsyr.org

Hours: 24 Hours / 7 Days

Disabled: Fully Accessible


Business Line: 315-703-2773

Website: www.sjhsyr.org

742 James Street
Syracuse NY 13203


Monday - Friday, 8:30 AM - 4 PM


Mary Beth Williams
[email protected]

Mike McGuirl
[email protected]

Disabilities Access

Fully Accessible


Interpreter services are available 24/7 for those who are hearing impaired or speak limited or no English

This program is offered at this site:

Behavioral Health Services

Main Address:

742 James Street

Syracuse NY 13203

Business Line:

Contact Community Services answers the 211CNY phone line
211CNY is answered by:
United Way

United Way of Central New York
United Way of Greater Oswego County
United Way of Northern New York, Inc.

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