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Onondaga County Child Support Services

(Program)

Assists custodial parents and their children to locate absent parents, establish paternity, obtain support for their children, and enforce the terms of the Family Court / Supreme Court orders of support.

Eligibility: Onondaga County residents with child support agreements

Application Process: Call or walk-in for information and services

Required Documentation: Call for required documentation

Fees: None; child support order amounts vary by case

Onondaga County

Onondaga County Department of Social Services
(Agency)

421 Montgomery Street
Syracuse NY 13202

Website: www.ongov.net/dss

Hours: Monday - Friday, 8 AM - 4 PM

Disabled: Fully Accessible

Contact

Child Support Assistance Hotline: 888-208-4485

New York State Child Support Information Line: 800-846-0773 (Check on payment amounts/dates)

Debit Card Assistance: 866-461-4093

Onondaga County Family Court: 315-671-2000 (To file a petition or check on a court date)

Business Line: 315-435-6839

Email: [email protected]

Website: www.ongov.net/dss/childSupport. html


421 Montgomery Street
Civic Center, 4th Floor
Syracuse NY 13202

Hours

Administrative hours: Monday - Friday, 8 AM - 4:30 PM
Child Support Customer Service: Monday - Friday, 8:30 AM - 5 PM
Child Support Information Line: 24 Hours / 7 Days

Disabilities Access

Fully Accessible

This program is offered at this site:

John H Mulroy Civic Center Complex

Main Address:

421 Montgomery Street

Syracuse NY 13202

Onondaga County Assistance & Information:

Contact Community Services answers the 211CNY phone line
211CNY is answered by:
CONTACT COMMUNITY SERVICES, INC.
6311 Court Street Road
East Syracuse, NY 13057
www.contactsyracuse.org
Phone: (315) 251-1400
Fax: (315) 251-2218
[email protected]
United Way

United Way of Central New York
United Way of Greater Oswego County
United Way of Northern New York, Inc.


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