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ACR Health, Onondaga County


Provides navigators to help individuals and businesses make informed health insurance decisions. Offers support service to individuals with chronic illnesses, including HIV/AIDS, diabetes, heart disease, obesity, asthma, substance use disorders, and serious mental illness. Provides a variety of targeted prevention and sexual health services to individuals to empower them to make informed and responsible decisions.

Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and Saint Lawrence counties


Fax: 315-472-6515

Toll-Free: 800-475-2430

Hot-Line: 888-475-2437

Business Line: 315-475-2430

Email: information@acrhealth.org

Website: www.acrhealth.org

627 West Genesee Street
Syracuse NY 13204


Monday - Friday, 8:30 AM - 4:30 PM


Jean Kessner
Director of Public Relations

Jeanette O'Connor-Shanley
Deputy Executive Director of Programs

Disabilities Access

Fully Accessible

Bus Service

On Bus Line


Support Services are offered in English and Spanish and other languages are offered through interpreters, Spanish

This agency has the following sites:

ACR Health Main Office

Main Address:

627 West Genesee Street

Syracuse NY 13204

Business Line:

Canton Office

Main Address:

101 Main Street

3rd Floor

Canton NY 13617

Business Line:

Navigator Office

Main Address:

990 James Street

Syracuse NY 13203

Business Line:

Syracuse Syringe Exchange Office

Main Address:

637 West Genesee Street

Syracuse NY 13204

Business Line:

The Q Center

Main Address:

617 West Genesee Street

Syracuse NY 13204

Business Line:

Utica Office

Main Address:

287 Genesee Street

2nd Floor

Utica NY 13501

Business Line:

Watertown Office

Main Address:

120 Washington Street

3rd Floor

Watertown NY 13601

Business Line:

Watertown Syringe Exchange Office

Main Address:

135 Franklin Street

Watertown NY 13601

Business Line:

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Contact Community Services answers the 211CNY phone line
211CNY is answered by:
6311 Court Street Road
East Syracuse, NY 13057
Phone: (315) 251-1400
Fax: (315) 251-2218
United Way

United Way of Central New York
United Way of Greater Oswego County
United Way of Northern New York, Inc.

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