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Emergency Assistance Services


Provides assistance with basic needs for individuals or families who have emergency need, including those who are homeless or at risk of being homeless. Services provided, as resources permit, include emergency rent payment assistance, local and long distance transit fare, prescription payment assistance, clothing, utility assistance, and information and referral.

Eligibility: Onondaga County residents with demonstrated need

Application Process: Call for information and services

Required Documentation: Varies by need; call for information

Fees: None

Onondaga County

Map and Directions

Catholic Charities of Onondaga County

1654 West Onondaga Street
Syracuse NY 13204

Website: www.ccoc.us

Hours: Monday - Friday, 8:30 AM - 4:30 PM

Disabled: Fully Accessible


Fax: 315-299-7098

Business Line: 315-475-3807

Website: www.ccoc.us

264 East Onondaga Street
Syracuse NY 13202

Mailing Address:

1654 West Onondaga Street
Syracuse NY 13204


Emergency Services:
Monday - Friday, 8:30 AM - 4:30 PM
Utility Assistance:
Wednesday, 8 AM (must sign up in person at the agency
only accepts the first 20 people)


Carol Schaffer
Emergency Services Program Officer
[email protected]
315-378-4054 x16

Disabilities Access

Fully Accessible


Spanish, English

This program is offered at this site:

Emergency Assistance Services

Main Address:

264 East Onondaga Street

Syracuse NY 13202

Business Line:

Contact Community Services answers the 211CNY phone line
211CNY is answered by:
United Way

United Way of Central New York
United Way of Greater Oswego County
United Way of Northern New York, Inc.

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