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Contact Hotline and Crisis Chat

(Program)

Provides free and confidential telephone and chat counseling and crisis intervention to individuals of all ages. The hotline and crisis chat are staffed by trained volunteers and staff who assist callers with any personal problem, ranging from loneliness to suicide. 

Also provides support for the National Suicide Prevention Lifeline (1-800-273-8255 or 1-800-784-2433) and their 24/7 chat service.

Eligibility: No restrictions

Application Process: Call or go online for information and services

Required Documentation: None

Fees: None

United States; primarily Central New York State area

Contact Community Services
(Agency)

Website: www.contactsyracuse.org

Hours: Administrative hours: Monday - Friday, 8:30 AM - 4:30 PM Phone services available 24 Hours / 7 Days

Disabled: Fully Accessible

Contact

Contact Hotline: 315-251-0600

Website: www.contactsyracuse.org/hotline. php



Mailing Address:

6311 Court Street Road
East Syracuse NY 13057

Hours

Phone services available 24 Hours / 7 Days

Staff

Disabilities Access

Not applicable; services provided off-site


Contact Community Services answers the 211CNY phone line
211CNY is answered by:
CONTACT COMMUNITY SERVICES, INC.
6311 Court Street Road
East Syracuse, NY 13057
www.contactsyracuse.org
Phone: (315) 251-1400
Fax: (315) 251-2218
[email protected]
United Way

United Way of Central New York
United Way of Greater Oswego County
United Way of Northern New York, Inc.


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