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Home Energy Assistance Program (HEAP)


Provides financial assistance to help low-income households meet home energy costs.

Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs and shelter situation. Typically it is a one-time only benefit during the program year.

Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency such as a power shutoff, less than ¼ tank oil, kerosene or propane or have less than 10 days’ supply of wood, pellets or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.

Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.

Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.

Clean and Tune Benefits are available to clean the household's primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipments. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.

Seniors ages 60 years and older can contact HEAP through the Department of Aging at 315-386-4730 to request a mail-in application.

Eligibility: Saint Lawrence County residents, depending on income, age of household members, energy costs, and shelter situation

Application Process: Call for assistance or visit www.mybenefits.ny.gov to apply online

Required Documentation: Proof of income, proof of residency, proof of resources, proof of personal identification (including verification of citizenship)

Fees: None

Saint Lawrence County

Saint Lawrence County Department of Social Services

6 Judson Street
Canton NY 13617

Website: www.co.st-lawrence.ny.us/ Departments/ SocialServices

Hours: Monday - Friday, 9 AM - 5 PM June, July and August Monday-Friday, 8 AM - 4 PM

Disabled: Fully Accessible


HEAP Grants for Ages 60+: 800-342-9871

Fax: 315-379-2162

Business Line: 315-379-2303

Email: [email protected]

Website: www.co.st-lawrence.ny.us/ Departments/ SocialServices

6 Judson Street
Canton NY 13617


Monday - Friday, 9 AM - 5 PM


Bobbie Bessette
Principal Social Welfare Examiner

Disabilities Access

Fully Accessible

Contact Community Services answers the 211CNY phone line
211CNY is answered by:
6311 Court Street Road
East Syracuse, NY 13057
Phone: (315) 251-1400
Fax: (315) 251-2218
[email protected]
United Way

United Way of Central New York
United Way of Greater Oswego County
United Way of Northern New York, Inc.

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