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Choosing a Counselor

In choosing a counselor, always keep in mind that you are a consumer. You are purchasing a service from a professional and have choices about whether you want to begin such a relationship. These are some questions you might ask:

  • What are your techniques of training, experience, and specialization? Are there particular techniques you use?
  • Will you discuss my treatment plan with me? What happens if we disagree about my goals?
  • Are you licensed by or registered with the state?
  • Have you ever had a charge of unethical conduct brought against you?
  • For what length of time do you usually treat clients?
  • Is there anyone with whom you will be discussing my case?
  • Have you had experience with other people in similar situations?
  • Do you charge for an initial consultation? Do you charge for a telephone consultation?
  • How much do you charge for each counseling session? Will my insurance pay for this counseling?
  • How long will our appointments be?
  • If I decide that I would like to work with you, are there any other interviews that you require me to complete?

You may also want to ask questions about the counselor’s values or attitudes which may affect your counseling (for example, attitudes toward gays/lesbians, abortion, or non-traditional living arrangements.

Contact Community Services answers the 211CNY phone line
211CNY is answered by:
6311 Court Street Road
East Syracuse, NY 13057
Phone: (315) 251-1400
Fax: (315) 251-2218
United Way

United Way of Central New York
United Way of Greater Oswego County
United Way of Northern New York, Inc.

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