Guided Search

211, a free service, connects callers to critical health and human services in their community. Find the resources you need!
Our navigator will provide resources that could help you or your client. If you’re unable to find a service, please dial 2-1-1 for assistance.

Community Initiatives

We enjoy helping every way we can.
In addition to referring callers to a wide range of health and human service resources, 211 offers specialized resources to address specific needs and situations.

Community Needs Data

Top 10 Community Needs 2021

  • Homeless Services
    5629
  • Housing Assistance
    3561
  • Health Care
    2759
  • Food Assistance
    2411
  • Mental Health
    1493
  • Legal Assistance
    1318
  • Holiday Programs
    846
  • Material Goods
    663
  • Government Services
    483
  • Transportation
    472
  • Substance Use
    212
0 1000 2000 3000 4000 5000 6000

41,084

Total Calls in 2021

3,788

Total Texts in 2021

1,018
Vaccine
1,037
VITA
1,018
Restaurant Vouchers
131
Street Outreach

Statewide stats can be found at 211counts.org. Our local stats are listed above.

New program supporting pregnant & parenting families in CNY