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New York State Division of Human Rights


Receives and investigates complaints of discrimination based on age, race, creed, color, national origin, sex (including pregnancy, breastfeeding, pumping milk, and sexual harrassment), disability, marital status, military status, sexual orientation, genetic testing, arrest record (in employment and credit only), conviction record (in employment and credit only), familial status, and domestic violence victim status (in employment only). Unless otherwise noted, complaints are accepted regarding employment, housing, public accommodations, credit, volunteer firefighters, and use of educational facilities.

Eligibility: No restrictions

Application Process: Persons wishing to file a complaint can download and complete a form available on the Division's website (www.dhr.ny.gov, select "file a complaint") or contact the office to request a complaint form or visit the office.

Required Documentation: Photo ID is needed when a complaint is signed and notarized

Fees: None

Cayuga, Jefferson, Oneida, Onondaga, and Oswego counties


Fax: 315-428-4106

TTY: 718-741-8300

Business Line: 315-428-4633

Email: [email protected]

Website: www.dhr.ny.gov

333 East Washington Street
Room 543
Syracuse NY 13202


Monday - Friday, 8:45 AM - 5 PM

Disabilities Access

Fully Accessible


Interpretation services available - all languages, Arabic, FrenchCanadian, HaitianCreole, Italian, Korean, Polish, Russian, Spanish, Chinese

Contact Community Services answers the 211CNY phone line
211CNY is answered by:
United Way

United Way of Central New York
United Way of Greater Oswego County
United Way of Northern New York, Inc.

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